Question 1

How quickly will your team respond to my inquiry or WhatsApp message?

Accepted Answer

Our senior engineering team responds within 5 minutes on WhatsApp during business hours (9:00 AM – 8:00 PM IST, Monday to Saturday). For official email RFPs sent to sales@indiawebdesigns.in, you will receive a detailed technical response and fixed-scope quotation within 2 hours.

Question 2

Can we schedule an in-person meeting at your Guwahati headquarters?

Accepted Answer

Yes, absolutely! We welcome clients at our Guwahati head office (Down Town, Guwahati, Assam). You can schedule a face-to-face discovery session with our technical architects by calling +91 88226 11927 or messaging us on WhatsApp.

Question 3

We are located outside Guwahati or Assam. How do remote projects work?

Accepted Answer

We work with clients across all 28 states of India and 29+ countries globally. Remote projects are executed seamlessly through scheduled video calls, interactive Figma prototypes, and live sprint demo links. Location is never a barrier.

Question 4

What details should I prepare before contacting your team?

Accepted Answer

Having a rough outline of your business goals, target audience, preferred launch timeline, or reference websites is helpful, but not required! Our intake team will guide you through an interactive scoping process to define the exact technical blueprint.

Question 5

Do you offer emergency technical support or SLA guarantees?

Accepted Answer

Yes, all production deployments include guaranteed 99.99% uptime SLAs and priority technical support. For emergency hotline inquiries, our engineers are directly reachable at +91 88226 11927 and support@indiawebdesigns.in.

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